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End of Support Notices

CloudCenter Platform Notices

Cisco supports CloudCenter releases that were made available within the last 18 months.

After 18 months, the release will reach the End of Support (EOS) date – This means that there will not be any further patches and the TAC team will no longer have a copy of this version to test.

Once a CloudCenter release reaches the EOS date, an additional 6-month best effort support is available. The end of the additional 6-month period denotes the End of Life (EOL) for each release.

Retired Releases

The following CloudCenter releases have reached EOS as of September 2018.

  • Support is no longer available for these releases.

  • Documentation is no longer available for these releases.

CloudCenter ReleaseFirst Release DateEOS Date (18 months after first release date)
CloudCenter 4.0June 30, 2015December 30, 2016
CloudCenter 4.1August 3, 2015 February 3, 2017
CloudCenter 4.2November 3, 2015May 3, 2017
CloudCenter 4.3November 19, 2015May 19, 2017
CloudCenter 4.4February 1, 2016 August 1, 2017

CloudCenter 4.5

April 23, 2016October 23, 2017

CloudCenter 4.6

October 1, 2016April 1, 2018
CloudCenter 4.7January 6, 2017July 6, 2018

Schedule for Currently Available Releases

The following CloudCenter releases are scheduled to reach EOS as identified.

CloudCenter ReleaseFirst Release DateEOS Date (18 months after first release date)
CloudCenter 4.8May 15, 2017November 14, 2018
CloudCenter 4.9April 16, 2018October 16, 2019
CloudCenter 4.10September 16, 2018March 16, 2020

End-of-Support for CloudCenter 4.10

Cisco announces the EOS and EOL dates for CloudCenter 4.10.

The following table describes the EOL milestones, definitions, and dates for CloudCenter 4.10.

Milestone

Definition

CloudCenter 4.10

Major Release Date

The date CloudCenter 4.10 was released for the first time.

First Release Date for CloudCenter 4.10.0.

September 16, 2018
EOL Announcement Date

The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.

6 months ahead of the End-of-Support Date

March 16, 2019

Last Date to Download Software

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

6 months ahead of the End-of-Support Date

March 16, 2019

EOS Maintenance Date

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

18 months from the Major Release date

March 16, 2020


EOL Date

The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.

18 months from the Major Release date

March 16, 2020
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