CloudCenter 4.8 has reached End of Life (EOL) as of November 14, 2018. See End of Support Notices for additional context.

Bundle Download Failure

Overview

In some cases when you try to download a bundle after installing CloudCenter and importing the VM to CloudCenter, you may see the following error:

Failed to download specified bundle: BundleName

Diagnosis

A Maximum Transfer Unit (MTU) value mismatch is indicative of this being an instance-related issue. In these cases, check the MTU settings on the instance:

ifconfig | grep MTU

This kind of an error is issued if the MTU settings on the instance are different from the default MTU value of 1500.

Workaround

You have 2 options:

  • Change the MTU value back to the default of 1500.

  • Run the following IPTABLES command on the CCO.

    iptables -I FORWARD -p tcp --tcp-flags SYN,RST SYN -j TCPMSS --clamp-mss-to-pmtu


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