End of Support Notices

CloudCenter Platform Notices

Cisco supports CloudCenter Suite versions that were made available within the last 18 months.

After 18 months, the release will reach the End of Support (EOS) date – This means that there will not be any further patches and the TAC team will no longer have a copy of this version to test.

Once a CloudCenter Suite release reaches the EOS date, an additional 6-month best effort support is available. The end of the additional 6-month period denotes the End of Life (EOL) for each release.

Schedule for Currently Available Releases

The following CloudCenter releases are scheduled to reach EOS as identified.

CloudCenter ReleaseFirst Release DateEOS Date (18 months after first release date)
CloudCenter Suite 5.1 Release NotesAugust 19, 2019February 19, 2021

End-of-Support for CloudCenter 4.10

Cisco announces the EOS and EOL dates for CloudCenter Suite 5.1.0.

The following table describes the EOL milestones, definitions, and dates for CloudCenter Suite 5.1.0.

Milestone

Definition

CloudCenter 4.10

Major Release Date

The date CloudCenter Suite 5.1.0 was released for the first time.

First Release Date for CloudCenter Suite 5.1.0.

August 19, 2019
EOL Announcement Date

The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.

6 months ahead of the End-of-Support Date

August 19, 2020

Last Date to Download Software

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

6 months ahead of the End-of-Support Date

August 19, 2020

EOS Maintenance Date

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

18 months from the Major Release date

February 19, 2021


EOL Date

The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.

18 months from the Major Release date

February 19, 2021



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