CloudCenter Suite SaaS Overview


CloudCenter Suite SaaSS is a managed, cloud-based service offered by Cisco that enables you to administer and control applications, costs and workflows across multiple clouds from anywhere! Cisco provides ongoing management, maintenance and upgrades with end-to-end monitoring and our world-class 24/7 customer support. Cisco is responsible for managing the availability, stability, and security, of both the platform and the lifecycle management of the modules and their respective toolings.

Login Information

    

Be sure to use the regional URL that corresponds with your original CloudCenter Suite SaaS order. CloudCenter Suite SaaS trial accounts are automatically provisioned in the North America region.

FAQs

CloudCenter Suite SaaS General FAQ

What is the CloudCenter Suite SaaS Global Infrastructure?

The CloudCenter Suite SaaS platform is a highly-available, scalable service designed to meet your needs for performance and data residency. CloudCenter Suite SaaS is available in North America (US-East and US-West), Europe (Frankfurt-Central and Ireland-West).

The CloudCenter Suite SaaS platform is available to customers in ALL geographic locations, regardless of physical presence. Expansion of CloudCenter Suite SaaS platform to additional geographic regions is a roadmap item.

High Availability

The CloudCenter Suite SaaS platform employs multiple layers of redundancy to ensure that the environment is available 24x7. Our ability to fail over locally in seconds means you are unlikely to ever notice any downtime.

Disaster  Recovery

Our built-in processes and workflows back up data for fast recovery times in the unlikely event of a local outage. We maintain comprehensive Disaster Recovery sites worldwide in North America and Europe.

Support

Our experienced customer support engineering team is available 24x7 to deliver superior customer service across any geographic region, in respective time zones, following the sun.

How do I purchase CloudCenter Suite SaaS?

CloudCenter Suite SaaS can be purchased through your Cisco Account Manager, or by contacting a Cisco sales representative.

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How do I manage private clouds with CloudCenter Suite?

As displayed in the following image, CloudCenter Suite SaaS can manage private clouds and public clouds with established/limited connectivity using a Cloud Remote. In order to facilitate communication, each Cloud Remote only requires an outbound network connection from the cloud environment. See Cloud Remote (Conditional) for additional details.

CloudCenter Suite SaaS Trial Accounts FAQ

What is the CloudCenter Suite SaaS 30-day trial?

The CloudCenter Suite SaaS 30-day trial is a "no-risk" opportunity from Cisco to explore and validate our integrated set of products for multicloud application and workflow management. Come learn how CloudCenter Suite accelerates innovation and simplifies governance and policy management across multiple clouds … but with zero installation and maintenance!

Does the CloudCenter Suite SaaS 30-day trial include access to the entire product suite?

YES! Each CloudCenter Suite SaaS 30-day trial account is automatically setup with access to Suite Admin, Workload Manager, Action Orchestrator and Cost Optimizer - meaning no wasted time getting started with CloudCenter Suite!

Does the CloudCenter Suite SaaS 30-day trial include access to public/private cloud providers?

YES! Each CloudCenter Suite SaaS 30-day trial account is automatically setup with access to cloud regions from several popular public cloud providers - Amazon Web Services, Google Cloud Platform and Microsoft Azure. CloudCenter Suite SaaS users are expected to provide their own cloud accounts for connecting to each cloud environment. We currently do not support the ability to add any additional public or private clouds to CloudCenter Suite SaaS trial accounts. If you require different/additional regions, please review the section covering technical assistance.

Does the CloudCenter Suite SaaS 30-day trial include any additional Cisco or 3rd-party ecosystem integrations?

YES! Assuming they are publicly accessible, each CloudCenter Suite SaaS 30-day trial account can integrate Action Orchestrator with any number of Cisco or 3rd-party products. However, because CloudCenter Suite SaaS trial accounts do not support the ability to add private clouds, you will not be able to validate ACI integration.

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Who can sign-up for the CloudCenter Suite SaaS 30-day trial?

The CloudCenter Suite SaaS 30-day trial is available to anyone - applications developers, IT administrators, cloud finance managers - with a non-duplicate, business domain email address. Our goal is to help any team or enterprise focus on evolving their multicloud strategy with uninterrupted and on-time project delivery.

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How can I sign-up for the CloudCenter Suite SaaS 30-day trial?

Visit our CloudCenter Suite Product Page to learn more about CloudCenter Suite SaaS, including how to sign-up for the 30-day trial and where to get started with transforming your multicloud strategy. Once you are registered, please allow for 48 hours to gain access to your trial account.

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Does the CloudCenter Suite SaaS 30-day trial include any sample content or training content to help me get started?

Our goal is to enable developers to leverage numerous integrations across many Cisco products and other ecosystem solutions to build on the strength of Cisco’s ever-increasing investments in cloud technologies.

Sample Content

Each CloudCenter Suite SaaS 30-day trial account is created with a multitude of "out-of-the-box" content.  We have imported several example application profiles into Workload Manager, ranging from single-OS virtual machines to multi-tier applications. Action Orchestrator has been setup with access to several Cisco-supported Git Repositories containing example workflows and atomic actions.

Training Materials

Once your CloudCenter Suite SaaS account is created, you should consider visiting our CloudCenter Suite Training Portal.

The goal of this content is to help you setup and operationalize Workload Manager, Action Orchestrator, Cost Optimizer and Suite Admin. There are several types of training content offered, ranging from self-paced learning labs to instructor-led boot camps.  In addition, Cisco Customer Experience (CX) / Services have begun to develop and introduce Accelerators and QuickStart Programs to enable our customers and their enterprises.

Pro-Tip: Get started with … well, Getting Started with CloudCenter Suite SaaS!

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Once my CloudCenter Suite SaaS 30-day trial is complete, what are the next steps available?

Each CloudCenter Suite SaaS 30-day trial account will be presented with a contact form near the end of the trial period. If you are ready to continue your multicloud journey with a POC or in-depth product demo, please complete the contact form to reach a Cisco Representative. Our sales team will engage with you as soon as possible!  In the meantime, don't forget to keep your Cisco Account Team aware of your progress.

Can my CloudCenter Suite SaaS 30-day trial account be extended?

We are unable to provide extensions to CloudCenter Suite SaaS trial accounts. 

Can my content be saved and/or backup?

YES! CloudCenter Suite SaaS trial accounts are welcome to export application profiles and export workflows from Workload Manager and Action Orchestrator.

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How can I get technical assistance?

We are unable to provide one-on-one technical assistance to our CloudCenter Suite SaaS trial accounts at this time.  However, we hope our rich, growing library of content can help you navigate and succeed with CloudCenter Suite SaaS. Please visit the  CloudCenter Suite Documentation site and our Training Portal to get started.

Why was my CloudCenter Suite SaaS 30-day trial request rejected?

In most cases, CloudCenter Suite SaaS trial accounts are rejected for one of two reasons: the email address has previously been used to create a trial account; or the email address belongs to a "non-business" domain. We apologize for any inconvenience this may cause.

How can I add/remove cloud regions to my trial account?

CloudCenter Suite SaaS trial accounts are limited to a subset of popular cloud regions across AWS, Azure and GCP. If you would like additional regions be added to your trial account, please email support@cloudcenter.zendesk.com with your Trial ID and your requested regions.  The same process can be used to request the removal of regions. Our team will review your request and respond as quickly as possible!

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