Configure Smart Licenses 

Overview

CloudCenter Suite integrates with the Cisco Smart Software Licensing solution. The CloudCenter Suite is available for a 90-day evaluation period after which, you must register with Cisco Smart Software Manager

The number of licenses required depends on your deployment scenario. For example, the Workload Manager and Cost Optimizer define entitlements based on features used in those modules. These entitlements may apply to the use of a specific public/private cloud, the number of management units used when deploying applications (VMs and containers), the options purchased (essentials, advanced, premium), and so forth.

Smart licenses are already incorporated in the CloudCenter Suite SaaS offer, see SaaS Information for additional details.

Cisco Smart Software Manager

Cisco Smart Software Manager (Cisco SSM) enables the management of software licenses and Smart Account from a single portal. This interface allows you to activate your product, manage entitlements, renew and upgrade software. You must have a functioning Smart Account to complete the registration process and will need to exchange three key elements with the Cisco Smart Software Manager over HTTPS:

  • Trusted Unique Identifier – This is the Product ID (SUDI/SUVI/ID).
  • Organizational Identifier – In a numerical format to associate product with a Smart / Virtual Account.
  • Licenses consumed – Allows the Cisco Smart Software Manager to understand the license type and level of consumption.

Virtual Accounts

A Smart Account provides a single location for all Smart enabled products and entitlements. It assists to speed procurement, deployment and maintenance of Cisco Software. When creating a Smart Account the submitter must have the authority to represent the requesting organization. After submitting the request goes through a brief approval.

A Virtual Account exists as a sub-account within the Smart Account. Virtual Accounts are a customer defined structure based on organizational layout, business function, geography or any defined hierarchy. They are created and maintained by the Smart Account administrator(s). 

Smart Call Home

Smart Call Home is feature to communicate with the Cisco Smart Software Manager.  By default, Smart Call Home is enabled when you configure Smart Software Licensing.  Smart Call Home creates a Cisco TAC-1 profile and sends associated Smart Call Home messages after the enablement.  For platforms with Smart Software Licensing enabled by default, call-home is also enabled by default with associated messages.  

Configuring Cisco Smart Software Licensing

You need to configure Cisco Smart Software Licensing to easily procure, deploy, and manage licenses for your CloudCenter Suite. 

Smart Licensing is a cloud-based approach to licensing. The solution simplifies the purchase, deployment and management of Cisco software assets. Entitlements are purchased through your Cisco account via Cisco Commerce Workspace (CCW) and immediately deposited into a Virtual Account for usage. This process eliminates the need to install license files on every device using the product. Products that are smart enabled communicate directly to Cisco to report consumption. A single location is available to customers to manage Cisco software licenses – the Cisco SSM. License ownership and consumption are readily available to help make better purchase decision based on consumption or business need.

Cisco SSM enables you to manage your Cisco Smart Software Licenses from one centralized website. With Cisco SSM, you can organize and view your licenses into Virtual Account groups. You can also use Cisco SSM to transfer licenses between virtual accounts as needed. You can access Cisco SSM from the Cisco Software Central homepage at software.cisco.com, under Smart Licensing.

If you do not want to manage licenses using Cisco SSM, either for policy reasons or network availability reasons, you can choose to install Cisco SSM Satellite at your premises. CloudCenter Suite registers and reports license consumption to the Cisco SSM Satellite as it does to Cisco SSM. Cisco SSM Satellite coordinates with the Cisco Smart Software Manager to manage software licenses on premises. Devices register locally to report license ownership and consumption. 

Ensure that you use Cisco SSM Satellite version 5.0 or later. For more information on installing and configuring Cisco SSM Satellite, refer to http://www.cisco.com/go/smartsatellite.

Request a Smart Account

The creation of a new Smart Account is a one-time event and subsequent management of users is a capability provided through the tool. To request a Smart Account, visit software.cisco.com and follow this process.

  1. After logging in, select Request a Smart Account in the Administration section.
  2. Select the type of Smart Account to create using one of two options.

    • Individual Smart Account requiring agreement to represent your company. By creating this Smart Account you agree to authorize, create, and manage product and service entitlements, users, and roles on behalf of your organization. 
    • Create the account on someone else’s behalf
  3. Provide the required domain identifier and the preferred account name.
  4. The account request requires approval for the Account Domain Identifier. An email will be sent to the requester to complete the setup process.

Adding Users to a Smart Account

Smart Account user management is available in the Administration section of software.cisco.com. To add a new user to a Smart Account, follow this process.

  1. After logging in, select Manage Smart Account in the Administration section.
  2. Select the Users tab.
  3. Select New User and provide the required email address, cisco.com ID, and role. You can select the required role to manage the entire Smart Account or specific Virtual Accounts.
  4. Click Continue to complete the process.

License Usage and Compliance

Once you register CloudCenter Suite with Cisco SSM, you will receive the CloudCenter Suite License.

If you use specific resources, the CloudCenter Suite reports each usage to the Cisco SSM to tally the number of times that this resource was used and report it in the Count column. By verifying this usage count, Cisco SSM calculates the license usage and compliance.

Cisco SSM or Cisco SSM Satellite totals the license requirements for all your CloudCenter Suite instances and compares the total license usage to the number of licenses purchased, on a daily basis.

After the data synchronization, your CloudCenter Suite instance displays one of the Registration Status indicators listed in the following table.

Registration StatusDescription
Unregistered

The Smart Software Licensing is running in Evaluation mode and you have not yet registered the CloudCenter Suite. This status is identified in the following screenshot when you click on the Licensing icon.


Registered

The product registration was completed and an ID certificate was received and will be used for future communication with the Cisco licensing authority. This status is identified in the following screenshot.

After the data synchronization, your CloudCenter Suite instance displays one of the Licensing Authorization Status indicators as explained in the following table.

License Authorization StatusDescription
Evaluation Mode (countdown from 90 days)

You must register your CloudCenter Suite instance with Cisco SSM or Cisco SSM Satellite before the 90-day evaluation period expires. This state is displayed in the following screenshot.


Authorized

The number of licenses purchased is sufficient – Registration is complete and valid and the license consumption has started. This state indicates compliance and is displayed in the following screenshot.

Authorization Expired

The product has not communicated with Cisco SSM or Cisco SSM Satellite for a period of 90 days.

The product has been unable to communicate with the Cisco SSM for an extended period of time. This state is due to non-communication with Cisco SSM or Cisco SSM Satellite for more than 90 days. The product will attempt to contact the Cisco SSM every hour in order to renew the authorization until the registration period expires.

Out of Compliance

The number of licenses is insufficient – Consumption exceeds available licenses in the Virtual Account. This state is displayed in the following screenshot.

Workflow of Cisco Smart Software Licensing

The following table describes the workflow of Cisco Smart Software Licensing.

Task

See the Related Section

Generate a product instance registration token in your virtual account

Generating a Registration Token

Configure the transport settings using which CloudCenter Suite connects to Cisco SSM or Cisco SSM Satellite

Configuring Transport Settings

Register the CloudCenter Suite instance with Cisco SSM or Cisco SSM Satellite

Registering a CloudCenter Suite License

Manage licenses

Generating a Registration Token

You need to generate a registration token from Cisco SSM or Cisco SSM Satellite to register the CloudCenter Suite instance.

Ensure that you have set up a Smart Account and a Virtual account on Cisco SSM or Cisco SSM Satellite.

To generate a registration token, follow this procedure.

  1. Log in to your Smart Account using Cisco SSM or Cisco SSM Satellite.

  2. Navigate to the Virtual account using which you want to register the CloudCenter Suite instance.

  3. If you want to enable higher levels of encryption for the products registered using the registration token, check the Allow export-controlled functionality on the products registered with this token check box.

    This option is available only if your smart account is enabled for Export Control.

  4. Click New Token to generate a registration token.

  5. Copy and save the token so you can use it when you register your CloudCenter Suite instance.

  6. For more information on registering your CloudCenter Suite instance, see Registering a CloudCenter Suite License.

Configuring Transport Settings

By default, CloudCenter Suite directly communicates with the Cisco SSM. You can modify the mode of communication by configuring the transport settings.

Ensure that you have obtained the registration token for the CloudCenter Suite instance.

To configure the transport settings, follow this procedure.

  1. Navigate to the Suite Admin Dashboard.

  2. Click Licensing in the left tree pane. If you are running CloudCenter Suite in the Evaluation mode, a license notification is displayed on the Smart Software Licensing pane.

  3. If a license notification is displayed, click the Edit Transport Settings link that is highlighted in the following screenshot.

    Alternatively, click the Licensing Status tab, and then click the View/Edit link that appears under Transport Settings.

  4. In the Transport Settings dialog box displayed in the following screenshot, perform one of these steps:

    • To configure CloudCenter Suite to send the license usage information to Cisco SSM using the Internet (default):

      1. Click the Direct switch to communicate directly using the Cisco URL.

      2. Configure a DNS on CloudCenter Suite to resolve tools.cisco.com.

    • To configure CloudCenter Suite to send the license usage information to Cisco SSM using the Cisco SSM Satellite:

      1. Click the Transport Gateway button.

      2. Enter the URL of the Cisco SSM Satellite.

    • To configure CloudCenter Suite to send the license usage information to Cisco SSM using a proxy server. For example, an off-the-shelf proxy, such as Cisco Transport Gateway or Apache:

      1. Toggle the HTTP/HTTPS Proxy switch.

      2. Enter the IP address and port number of the proxy server.

  5. Click Save.

Registering a CloudCenter Suite License

You need to register your CloudCenter Suite instance with Cisco SSM or Cisco SSM Satellite before the 90-day evaluation period expires.

Ensure that you have configured the transport settings.

To register the CloudCenter Suite license, follow this procedure.

  1. Navigate to the Suite Admin Dashboard.

  2. Click Licensing in the left tree pane.

  3. In the license notification, click RegisterThe Smart Software Licensing Product Registration dialog box appears.

  4. In the Product Instance Registration Token field, paste the registration token that you generated using the Cisco SSM or Cisco SSM Satellite. For more information on generating a registration token, see Generating a Registration Token.

  5. Click Register to complete the registration process. The CloudCenter Suite sends a request to Cisco SSM or Cisco SSM Satellite to check the registration status and Cisco SSM or Cisco SSM Satellite reports back the status to CloudCenter Suite, on a daily basis. If registering the token fails, you can re-register the CloudCenter Suite instance using a new token. For more information on re-registering CloudCenter Suite, see Re-Registering a CloudCenter Suite License.

Renewing Authorization

By default, the authorization is automatically renewed every 30 days. However, CloudCenter Suite allows a user to manually initiate the authorization renew in case the automatic renewal process fails. The authorization expires if CloudCenter Suite is not connected to Cisco SSM or Cisco SSM Satellite for 90 days and the licenses consumed by CloudCenter Suite are reclaimed and put back to the license pool.

Ensure that the CloudCenter Suite instance is registered with Cisco SSM or Cisco SSM Satellite.

To renew authorization, follow this procedure.

  1. Navigate to the Suite Admin Dashboard.

  2. Click Licensing in the left tree pane.

  3. From the Actions drop-down list, choose Renew Authorization Now as displayed in the Actions dropdown in the following screenshot.

  4. Click OK in the Renew Authorization dialog box to confirm authorization renewal.
    The 
    CloudCenter Suite synchronizes with Cisco SSM or Cisco SSM Satellite to check the license authorization status and Cisco SSM or Cisco SSM Satellite reports back the status to CloudCenter Suite, on a daily basis.

Re-Registering a CloudCenter Suite License

You can re-register CloudCenter Suite with Cisco SSM or Cisco SSM Satellite by de-registering it and registering it again, or by using a register force option.

Ensure that you have obtained a new registration token from Cisco SSM or Cisco SSM Satellite

To re-register CloudCenter Suite license, follow this procedure.

  1. Navigate to the Suite Admin Dashboard.

  2. Click Licensing in the left tree pane.

  3. From the Actions drop-down list, choose Reregister.

  4. In the Product Instance Registration Token field of the Smart Software Licensing Product Re-registration dialog box, enter the registration token that you generated using Cisco SSM or Cisco SSM Satellite. For more information on generating a registration token, see Generating a Registration Token.

  5. Click Register to complete the registration process. The CloudCenter Suite sends a request to Cisco SSM or Cisco SSM Satellite to check the registration status and Cisco SSM or Cisco SSM Satellite reports back the status to CloudCenter Suite, on a daily basis.

De-Registering a CloudCenter Suite License

You can de-register the CloudCenter Suite instance from Cisco SSM or Cisco SSM Satellite to release all the licenses from the current Virtual account and the licenses are available for use by other products in the virtual account. De-registering disconnects CloudCenter Suite from Cisco SSM or Cisco SSM Satellite.

Ensure that the CloudCenter Suite instance is registered with Cisco SSM or Cisco SSM Satellite.

To de-register CloudCenter Suite license, follow this procedure.

  1. Navigate to the Suite Admin Dashboard.

  2. Click Licensing in the left tree pane.

  3. From the Actions drop-down list, choose Deregister.

  4. Click Deregister in the confirmation dialog box. The CloudCenter Suite sends a request to Cisco SSM or Cisco SSM Satellite to check the de-registration status and Cisco SSM or Cisco SSM Satellite reports back the status to CloudCenter Suite, on a daily basis.

Enable for Production

Toggle the Enable for Production switch to use the license in production mode. When you purchase one license for the CloudCenter Suite, you automatically receive a free non-production license as well. Both modes are independent of each other and you can switch from one mode to the other any number of times. 

When the CloudCenter Suite is in non-production mode, the entitlement tags do not validate the license for usage, in which case, you can use it for development, testing, or staging purposes.

Troubleshooting Licensing Issues

This section identifies issues that you may encounter when dealing with licenses.

Invalid Token

When you see the following message for your instance, verify if your token is still valid and if it needs to be renewed.

Download Logs

If you have any issues with Smart Licenses, download the logs files by using the UI (see Monitor Modules > Download Logs) or the suite-logs/v2/api-docs (see Logs Service API Calls 5.0.0) and contact the Smart License team.



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